Clover’s got restaurant delivery covered: 4 services to try

Many restaurants began offering order delivery as a lifeline during the pandemic–and now consider it a must-have feature for customer convenience and a critical revenue stream. But how optimized is your order delivery business? Does your restaurant appear online in all the places your customers may be searching when they’re hungry?

If you’ve worked hard to ensure that your business can accept all payment types, it’s equally important to support order delivery via the platforms your customers prefer most.

Clover’s got you covered. Now merchants can offer order delivery on four major delivery platforms, improving customer discoverability and convenience while boosting the merchant’s bottom line. If you’re not offering order delivery via these four players, why not fix that today? Here’s how and why to get started with each.

1. Order with Google

Every day millions of hungry people use Google Search and Maps to find restaurants and place orders. Order with Google helps your restaurant tap into this strong local demand and make ordering food with your business a snap.

Whether on desktop or mobile, customers can find, order, and reorder from your restaurant in just a few clicks – and a smooth checkout experience can keep them coming back for more.

How to get started:

1. Claim and manage your Google Business Profile on Search and Maps.

2. To enable Order with Google, login to your Clover Dashboard and navigate to “Account & Setup.”

3. Under the “Business Operations” section, click on the “Online Ordering” link.

4. Click “Get Started” and follow the prompts to connect your Google business profile. Select in-store pickup and/or delivery and confirm business details and preferences (if applicable).

5. Manage your online ordering options and preferences.

2. DoorDash Drive

Drive provides on-demand delivery services to restaurants that use their own online ordering platforms. It can be used for small orders or for large orders and catering.

Drive is different from the DoorDash app — it’s DoorDash delivery services paired with your app, website, or other ordering channel. With Drive, merchants pay a flat fee to use the Dasher fleet to deliver the orders you receive via Clover Online Ordering. Drive helps hundreds of merchants fulfill more orders, attract more customers, and uplevel the delivery experience.

How to get started:

1. Log in to your Clover Dashboard.

2. Select the toggle next to “Delivery” (via DoorDash Drive). Follow any instructions you’re provided from here.

3. You will be taken to the DoorDash Drive site. Fill out and submit the application form on DoorDash’s site. When DoorDash finishes processing your application, you’ll start receiving DoorDash Drive orders automatically through your Clover online menu.

Set up delivery if you haven’t signed up for Clover Online Ordering

1. From a browser, log in to your Clover account.

2. Under Clover Online Ordering, select “Get Started.”

3. Select the toggle next to “Delivery” (via DoorDash Drive).

4. Select “Start Taking Orders.”

5. Review and edit your delivery preferences, then select “Continue to DoorDash Drive.”

6. Fill out and submit the application form on DoorDash’s site.

7. Clover Online Ordering will be ready in about 10 minutes. Take this time to review your online ordering information.

8. When DoorDash finishes processing your application, you’ll start receiving DoorDash Drive orders automatically through your Clover online menu.

3. Uber Eats

Ordering takeout is a natural fit for an on-the-go customer base. With a network that spans rides and delivery, Uber is the app people open to go anywhere and get anything they need at the tap of a button. By enabling your restaurant for delivery with Uber Eats, you can tap into this thriving ecosystem and gain access to new customers through the Uber Eats marketplace—all while using Uber’s 12 years of technology and logistics expertise to get orders in the hands of customers.

With our innovative new self-signup partnership, Clover merchants can activate Uber Eats in less than a day. All orders are directly integrated with your Clover POS system and can help restaurants increase their customer base and reach Uber One members as well.

How to get started:

1. Log in to your Clover Dashboard.

2. Go to your account settings, then select and enable Uber Eats as an integration partner. Follow any instructions you’re provided after that.

3. Integrate with Uber Eats. You’ll be taken to the Uber Eats self-signup page, where you can begin the integration process. Complete and submit your form, then Uber Eats will let you know when you’re up and running.

4. Stream

Did you tack on several third-party delivery services during the pandemic, and now you need to manage your online business more efficiently? Look no further than Stream, available via the Clover App Market.

Think of Stream as Grand Central Station, directing all third-party orders straight to the Clover POS and printing a ticket for the kitchen. No more need for tablets and manual order entry into the POS. Additionally, Stream enables merchants to make changes to third-party menus that will not affect the in-store menu. Stream also supports real-time order cancellation, direct communication to customers, and edits to prep times and throttle orders.

How to get started:

1. Log in to your Clover Dashboard.

2. Connect Stream to your POS and begin your 30-day free trial. A dedicated Stream rep will assist you with onboarding and menu management. After the trial, Stream is just $29/mo.

Americans now spend 63% of their restaurant dollars on delivery and takeout, and the U.S. market for quick-service restaurant delivery is $25.7 billion and growing. In Clover, you’ve chosen a restaurant POS system that integrates major delivery partners seamlessly and efficiently to help you tap into this revenue stream.

To learn more about offering delivery at your business, contact a Clover Business Consultant today.